Need more testimonials and reviews from existing clients? Just ask them!
Using our Review Requester system, we’re able to increase the number of reviews you can get from your existing clients, simply by emailing them and asking nicely.
Depending on your audience, we can also increase your reviews by providing them with an incentive to review your products and services – like a discount, or a gift card.
We even set up your CRM or Bulk Emailer to send your the review request emails for you.
Why are reviews so important?
Reviews are EVERYTHING.
Think of the last time you purchased something online – were you influenced by reviews or testimonials to make that purchase? That’s why it’s so important you have reviews on your website.
Breaking it down, here’s why reviews are so important :
Positive reviews from satisfied customers build trust and credibility for your brand or business.
When potential customers see positive feedback from others, they are more likely to trust your products or services. This increases their confidence in you, and helps contribute to making a purchase or engaging with your business.
Reviews serve as social proof of the quality and reliability of your products or services.
People tend to follow the actions of others (herd instinct!), so positive reviews can influence potential customers to take similar actions (“I don’t want to miss out!”), such as making a purchase or signing up for your services.
Reviews help potential customers make informed decisions.
Seeing the experiences of others with your products or services can make a big difference, and highlight strengths and potential areas for improvement. This helps customers determine if your offerings connect with their needs and expectations.
User-generated content such as reviews can improve your website’s search engine optimization (SEO).
Positive reviews often include keywords related to your products or services, which can enhance your website’s visibility in search engine results pages (SERPs) for relevant queries.
And you definitely want search engines to be seeing your site and ranking it.
Reviews, both positive and negative, offer valuable feedback that can help you improve your products, services, and customer experiences.
Reviews are gold! They are the way into your customers minds. Pay attention to common themes or issues mentioned in reviews to identify areas to make your products and services better!
Having a substantial number of positive reviews can give you a competitive advantage over competitors.
The more reviews you have, the better chance you’ll have of potential customers choosing you over your competitors. And, your competitors may have fewer or lower-rated reviews, making you look like more of the expert.
Positive reviews can make you look better, and attract more customers compared to competitors with less favorable ones.
Encouraging reviews and responding to them demonstrates your engagement and commitment to customer satisfaction.
ALWAYS respond to reviews (always!). By engaging with reviewers, addressing concerns, and expressing gratitude for positive feedback, you can create positive relationships with customers and encourage their loyalty.
And, handling a bad review in a professional and positive way makes you look even better – and is attractive to potential customers.
Overall, reviews are 110% essential to growing your business. Without them, you’re giving away potential clients to your competitors.
